Your purpose-built hotel loyalty app

Hotels & Resorts

Increase revenue-per-guest by connecting data across your hotel, spa and restaurant.

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Bespoke Branded APP
Your very own branded hotel app, available on iOS and Android.

Digital Loyalty Cards
Incentivise repeat visitors to your hotel, spa and gym.

360-degree Connectivity
Boost sales across your facility with personalised offers, loyalty and rewards.

With vs Without NOUMI

A side-by-side comparison of what your hotel looks
like with and without NOUMI technology.

STANDARD HOTEL	NOUMI-POWERED HOTEL
Anonymous transactions across your bar, restaurant, spa and rooms.	360-degree customer identification and purchase data across every touchpoint in the hotel.
A generic, one-size-fits-all hotel experience that limits revenue-per-guest.	A personalised experience that increases non-room spend using intelligent upsells and cross-sells.
No reason for customers to come back and stay putting a strain on your profitability.	Incentivise customers to re-book with in-app loyalty cards, proven to increase retention by up to 65%.
Teams too busy and inexperienced to run effective marketing programmes	Automated loyalty and offers, with rules set by the hotelier or admin, no staff intervention needed!
Relying on physical collateral to increase spontaneous non-room spend.	An app loaded with mini-games and offers to prompt spontaneous spend across your entire hotel.
Paper receipts that increase costs and harm the environment.	Digital receipts that reduce your costs by up to 50%

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The Hotel Feature Stack

NOUMI

White-labelled App

Your hotel's very own, fully branded iOS and Android-compatible mobile app.

Loyalty Cards

Fully automated, rule-based loyalty program that rewards guests for regular visits to your hotel, gym, spa or golf course.

Offers & Promotions

Personalised up-sells to boost spontaneous spend across your restaurant, spa, gym and mini-bar.

Gamification & Mini-Games

Increase engagement and spend during and after their stay with scratch-cards and spin wheels.

One-Tap Digital Receipts

Cut receipt costs by up to 50% and give guests the option to opt for a digital, environmentally-friendly receipt in just one tap.

Self-Serve Admin Panel

Manage guest checkouts, preferences, loyalty cards, offers, transactions and guest data – all in one place.

Advanced Analytics and 360-degree data

Wave goodbye to fragmented data between your hotel, restaurant and spa – NOUMI aggregates it all so it's ready to power your marketing.

A seamless F&B loyalty experience

Guest Taps Device at Check-In
A returning guest taps your app and earns 200 points for checking-in.
Milestone Reached 🎉
The guest reaches 1200 points, earning them “2x free drinks” rewards.
Cross-Sell: Restaurant Booking Captured
The guest receives a notification “You have 2 free drinks waiting. Reserve your table” prompting a same-day restaurant booking.
Late Checkout Up-Sell
On the morning of checkout, a personalised upgrade - “Sore head? Add late 1pm checkout for just £10.”.

Why Choose NOUMI?

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Boost Table Spend with Mini-Games

Spin wheels and scratch cards intelligently designed to encourage spontaneous, incremental spend

Increase Visit Frequency by up to 30%

Studies show that tiered loyalty cards are proven to get customers back in your restaurant / cafe quicker.

Reduce Receipt Costs by up to 50%

Switching to digital receipts reduces your receipt costs significantly.

Acquire +70% More Customer Data

Gain visibility into when customers visit, average spend, bill size, and which promotions drive the highest conversion.

Multi-site Consistency

One app with the flexibility to isolate or include promotions across multiple site locations.

Free setup & installation

With any NOUMI plan, our engineers will install for free – meaning no hassle, stress or interruptions to your service.

Plus, we're waiving our £7,000 app build fee for qualifying larger hotels. See whether you're eligible.

Frequently Asked Questions

Can NOUMI work across my hotel, bar and gym?

Absolutely, all you need is a NOUMI device placed anywhere a guest can make a transaction.

Fortunately, our NOUMI Core plan provides you with up to 5 free devices, with any additional devices charged at £50 per month,

What happens if a customer doesn’t scan?

If a customer doesn’t scan, the transaction completes as usual but their digital receipt and loyalty perks aren’t logged in-app. The NOUMI device will then be bypassed, and a paper receipt will print as normal.

Do staff need training or need to manage NOUMI?

Not at all. The NOUMI ecosystem is built to integrate into your service seamlessly. Once you’ve set the loyalty rules, or promotion in the NOUMI admin panel, everything works autonomously. All customers need to do is tap their mobile on the NOUMI device.